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As a travel professional, you know how to juggle details, relationships and logistics. But let me ask you this: are you spending your time on tasks that move the needle in your business, or are you stuck doing work that anyone else could handle?

Let’s be real — if you’re spending two hours booking an excursion that earns you $20 in commission, it’s time to rethink how you’re using your time. Because here’s the truth: you can’t scale your business or reclaim your life if you’re trapped in the weeds.

The Hidden Cost of Doing It All

It feels productive, doesn’t it? Checking off another task from your never-ending to-do list, answering every email or tweaking another client itinerary. But here’s the kicker: every hour spent on low-value tasks is an hour stolen from the bigger opportunities waiting for you.

Those hours could’ve been spent securing a group booking worth $20,000 or deepening relationships with your top clients. Instead, they’re spent on work that, while necessary, doesn’t require your unique expertise. And the real cost isn’t just the missed revenue — it’s the mental and emotional toll of constantly operating in a reactive mode.

What Only You Can Do

Here’s where things get real. Your role as a business owner isn’t to do everything; it’s to focus on the things that only you can do. Building client relationships, negotiating key partnerships, strategizing for growth — those are the high-impact activities that deserve your attention.

Ask yourself:

  • Does this task absolutely require my personal touch?
  • Could someone else handle it just as well — or maybe even better?

If the answer to the second question is yes, you’re wasting time and energy on tasks that don’t need your hands on them.

Breaking the Cycle

So why do we keep doing it? For many of us, it’s fear. Fear that no one will do it as well as we would. Fear of losing control. But here’s the hard truth: by trying to do it all, you’re holding your business back.

Letting go doesn’t mean losing control. It means creating space for growth. It means acknowledging that your time is too valuable to be spent on things like following up on every client detail or managing a social media calendar.

The Power of Prioritization

If you want to grow your business and regain your sanity, you need to prioritize your time strategically. Here’s how to start:

1. Identify Your High-Value Activities

Think about the tasks that truly drive your business forward. Maybe it’s building relationships with your VIP clients, pitching high-ticket group trips or working on a marketing strategy to attract your dream travelers. These are the tasks that need your full attention.

2. Track Your Time

For the next two weeks, jot down everything you do. You’ll quickly spot the tasks that drain your time without adding much value. These are the areas where you can make changes.

3. Embrace the 80/20 Rule

Focus 80% of your energy on the 20% of tasks that generate the most impact. Maybe that’s networking with referral partners or working on client proposals that lead to bigger commissions. The rest? It can wait — or better yet, be handled by someone else.

4. Batch Your Tasks

Don’t let constant interruptions take over your day. Group similar tasks — like responding to emails or scheduling social media posts — and tackle them all at once. This keeps you in the zone and frees up bigger blocks of time for your high-priority work.

5. Set Boundaries That Stick

Not every email needs an immediate reply. Not every client is your ideal client. Learn to say no — or not right now — to things that don’t align with your goals. You’re not just protecting your time; you’re ensuring it’s spent on what matters most.

Letting Go Without Losing Control

Letting go doesn’t mean you disappear from your business. It means focusing on the work that only you can do and setting up systems for everything else. Whether it’s creating checklists, templates or automation tools, these systems ensure tasks are completed efficiently without your constant oversight.

Here’s an example: Instead of spending hours researching and booking excursions, create a streamlined process for handling them. That way, when a client request comes in, it’s handled with consistency — without requiring your direct involvement.

Real Results From Real Professionals

Let’s talk about what this looks like in action. One travel agent realized she was spending more time on trip logistics than building her business. She streamlined her processes, created clear templates for client interactions and prioritized her time. The result? More referrals and a 30% increase in revenue because she finally had the bandwidth to focus on her top-tier clients.

Another agent started batching her work, dedicating one day a week to scheduling social media posts and email follow-ups. By grouping these tasks, she freed up her time to pitch and close two group trips that brought in her best month yet.

These aren’t one-off success stories. They’re the results of a mindset shift — one that starts with valuing your time.

Your Role as CEO

Here’s the bottom line: you’re not just a travel agent. You’re the CEO of your business. That means your job isn’t to manage every detail but to steer the ship. Every decision you make should align with your vision for growth.

Ask yourself this: If you were the CEO of a major company, would you spend hours answering emails or tweaking Instagram captions? Of course not. You’d focus on strategy, partnerships and high-impact decisions. Treat your business the same way.

The Bottom Line: Invest Your Time Wisely

Your time is your most valuable resource, and it’s finite. Every minute spent on tasks that don’t require your expertise is a minute you’ll never get back. Stop trading your time for $20 commissions when you could be creating $20,000 opportunities.

Take a step back. Identify where your time is going. Then, make a conscious decision to focus on what matters most. The results will speak for themselves — not just in your revenue, but in your freedom, your sanity and your ability to build the business you’ve always envisioned.

Because here’s the thing: success isn’t about doing more. It’s about doing the right things. And when you spend your time wisely, everything else falls into place.


About the Author

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Mary Beth Lynn is a recognized expert in scaling business systems, efficiency, and growth with life-changing virtual assistants. Frequently called upon for her expertise on virtual assistants and processes, Mary Beth is also an international keynote speaker and serves as the CEO of Assistants That Work. Along with her team of life-changing assistants, she scaled her travel business with 28% growth in 2020, and since implementing her assistants, 200% or more year-over-year. Along with her assistants and systems, her travel business has achieved Top 25 Agents with Journese three years in a row and, at the same time, made the Top 100 Agents list with her host agency of over 8,000 agents for three consecutive years. Teaching the same systems and processes she used to grow her business with assistants, Mary Beth has now helped over 4,000 business owners discover the transformative power of life-changing virtual assistants in their companies, allowing them to grow their businesses and have more time for what’s most important.


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Maria Eloisa G | 02/12/25 - 11:51 AM

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