Travel Weekly, the most influential source of news, research, opinion and analysis to the travel industry, honored the winners of its 19th annual Readers’ Choice Awards at a black-tie gala dinner and ceremony on December 16 at the Conrad New York.
The award winners, one for each of the 79 categories, represent the best of the best of the travel industry. The nominees and award recipients were chosen in two rounds of voting by Travel Weekly’s audience of travel professionals.
These widely recognized, coveted awards are presented annually to the industry suppliers who led the way in product and service during the past year. The open ballot phase of the voting was conducted during the summer. Travel Weekly readers were invited to write in the names of any company they believe best exemplifies a particular category. The leading vote recipients were identified as finalists, and a second round of voting to determine the winners took place September through November 2021.
“This is the highest recognition given to those who transport, entertain, enlighten and accommodate billions of travelers each year,” said Arnie Weissmann, Travel Weekly’s editor in chief. “Every day, those who vote in our Readers Choice Awards must evaluate an ever-increasing number of transportation, hospitality and activity options – and especially in 2021, keep tabs of changing border crossing regulations -- on behalf of their clients. The companies they select as winners are the ones they know bring consumers the highest levels of satisfaction.”
“Among our readers are travel counselors, industry marketing executives and the CEOs of the world’s largest travel companies – a group uniquely qualified to evaluate a very crowded field of potential nominees.”
Travel Weekly also recognized Bradley Tolkin, Co-CEO/Co-Chairman, World Travel Holdings; Jeffrey D. Tolkin, Co-CEO/Co-Chairman, World Travel Holdings; Gloria Bohan, President and CEO, Omega World Travel; Dolores Lopez Lira, Owner and Co-Founder, Grupo Lomas, Jose Luis Martinez, Owner and Co-Founder, Grupo Lomas and Paula Hayes, VP, Sales, Globus family of brands; with Lifetime Achievement Awards. The award pays tribute to individuals whose efforts have led to extraordinary results within an organization and who have also made significant contributions to the industry as a whole. The legacy of the recipients of the Travel Weekly Lifetime Achievement Awards collectively defines the environment that the travel industry operates in today.
The first Travel Weekly Sustainability Award was given to Sven-Olof Lindblad in recognition of his pioneering role in highlighting the importance of sustainable practices within the travel industry. Since its founding in 1979, Lindblad Expeditions has had, as core tenets, a profound respect for nature and a dedication to conservation in all aspects of its operations. “Sven created a model for how sustainability can work hand-in-hand with tourism and raised awareness of why the principals of conservation critical to the development of any tour, cruise or expedition,” said Weissmann. “He is a true champion of the planet, and we’re proud to shine a spotlight on his continuing efforts and life’s work.”
Travel Weekly’s 2021 Readers’ Choice winners are:
- Airline: Domestic - Delta Air Lines
- Airline: International – Delta Air Lines
- Airline: Business/First Class – United Airlines
- Top Airline Global Network - American Airlines
- Airline: Sales & Service - Delta Air Lines
- Top Airline Overall - Delta Air Lines
- Car Rental: Domestic – Enterprise Rent-A-Car
- Car Rental: International - Hertz
- Hotel Chain: Domestic - Marriott International
- Hotel Chain: Asia – InterContinental Hotels Group
- Hotel Chain: Caribbean - Sandals Resorts
- Hotel Chain: Europe – Hilton Worldwide
- Hotel Chain: Mexico – Playa Resorts/Hyatt
- Hotel Chain: Hawaii/South Pacific – Marriott International
- Hotel Chain: All-Inclusive - Sandals Resorts
- Hotel Chain: Luxury - Ritz-Carlton Hotels & Resorts
- Hotel Chain: Upscale – Westin Hotels & Resorts
- Hotel Chain: Mid-Priced - Hampton Inn
- Hotel Chain: Boutique – Karisma Hotels & Resorts
- Best Resort Worldwide – St. Regis Bora Bora
- Hotel Chain: Sales & Service – Marriott International
- Top Overall Hotel Group - Marriott International
- Tour Operator: Domestic Packaged – Delta Vacations
- Tour Operator: Domestic Escorted – Collette
- Tour Operator: International – Trafalgar
- Tour Operator: Adventure – Adventures by Disney
- Tour Operator: Africa – Abercrombie & Kent
- Tour Operator: Asia/Pacific - Trafalgar
- Tour Operator: Canada - Tauck
- Tour Operator: Caribbean – Funjet Vacations
- Tour Operator: Europe - Globus
- Tour Operator: Hawaii - Pleasant Holidays
- Tour Operator: Mexico – Apple Vacations
- Tour Operator: Luxury - Abercrombie & Kent
- Tour Operator: Group, Packaged – GOGO Vacations
- Tour Operator: Escorted Sales & Service - Globus
- Tour Operator: Packaged Sales & Service – Delta Vacations
- Tour Operator: Escorted Overall - Globus
- Tour Operator: Packaged Overall – Funjet Vacations
- Cruise Line: Domestic – Carnival Cruise Line
- Cruise Line: Alaska - Princess Cruises
- Cruise Line: Caribbean - Royal Caribbean International
- Cruise Line: Europe - Celebrity Cruises
- Cruise Line: Hawaii/Pacific - Norwegian Cruise Line
- Cruise Line: Under 500 Berths – Windstar Cruises
- Cruise Line: 500 to 1,000 Berths – Seabourn
- Cruise Line: Premium - Celebrity Cruises
- Cruise Line: Luxury – Regent Seven Seas Cruises
- Cruise Line: River Cruising - Viking River Cruises
- Best World Cruise Itinerary - Holland America Line
- Best Family Cruise Line – Carnival Cruise Line
- Cruise Line: Expedition – Celebrity Cruises
- Cruise Line: Best Cuisine – Oceania Cruises
- Cruise Line: Best Entertainment – Royal Caribbean International
- Cruise Line: Best Private Island/Destination – CocoCay, Royal Caribbean International
- Cruise Ship: River Cruising – AmaMagna, AmaWaterways
- Cruise Ship: New – Celebrity Apex, Celebrity Cruises
- Cruise Ship: Premium - Celebrity Apex, Celebrity Cruises
- Cruise Ship: Luxury – Seabourn Ovation, Seabourn
- Cruise Ship: Overall Individual – Symphony of the Seas, Royal Caribbean International
- Cruise Line: River Cruise Sales & Service - Viking River Cruises
- Cruise Line: Sales & Service - Royal Caribbean International
- Cruise Line: Overall - Royal Caribbean International
- Destination: Africa - South Africa
- Destination: Asia/Pacific - Australia
- Destination: Canada - Vancouver
- Destination: Caribbean – St. Lucia
- Destination: Central/South America - Costa Rica
- Destination: Europe - Ireland
- Destination: Hawaii - Maui
- Destination: Mexico - Riviera Maya
- Destination: U.S. State - Hawaii
- Destination: U.S. City - Las Vegas
- Best Travel Advisor Educational Program – Royal Caribbean University, Royal Caribbean International
- Best Advisor Loyalty Program – Norwegian Cruise Line
- Best Rail Vacation - Rocky Mountaineer
- Best Travel Technology Provider – VAX/Trisept
- Best Insurance Provider – Allianz Global Assistance
- Theme Park - Walt Disney World
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