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The Fives Hotels & Residences® announces a series of significant improvements to its main brand differentiators, elevating the guest experience. These updates encompass their three fundamental pillars:

À la Carte All-Inclusive® – Gastronomic Innovations

As part of the evolution of its À la Carte All-Inclusive® concept, The Fives Hotels & Residences® has implemented significant improvements in its culinary offerings. Among the new features, guests will find updated menus with modern flavors, new products and a renewed image in several restaurants and bars. Some examples of this include the transformation of Sea Olive into a Trattoria and Pizzeria, which will offer authentic Italian food, and a renovation of Kiin Rooftop by integrating a vibrant Mexican menu. Diners will also be able to enjoy an Omakase experience that will change daily and be supervised by our chef.

  Photo courtesy of The Fives Hotels & Residences®  

Additionally, room service will be more fun and original, as it will be completely transformed, offering guests a wide range of dishes in a very original presentation. The food will be delivered in eco-friendly containers that reflect our commitment to sustainability and improve the customer experience by preserving food freshness. These and other innovations will be ready starting December 2024 and will aim to provide a vibrant and unforgettable culinary experience that reflects the latest international trends without losing the Caribbean essence. With these improvements, The Fives Hotels & Residences® redefines what it means to enjoy an All-Inclusive experience, making each meal a personalized and exclusive event.

All Residence-Style Suites®

The comfort of home with Caribbean charm, the one-, two- and three-bedroom Residence-Style Suites® at The Fives Hotels & Residences® offer a superior alternative to traditional accommodation. With living areas, dining rooms and fully equipped kitchens, these suites are designed to make guests feel at home. Additionally, terraces and balconies with views of the sea or lush tropical gardens create an environment that is ideal for relaxation and enjoying the beauty of the Caribbean.

  Photo courtesy of The Fives Hotels & Residences®

This evolution will also include updates to the rooms, making various improvements that will allow our guests to enjoy a vacation in a space full of exclusivity, comfort and elegance. With a focus on privacy and comfort, these suites are perfect for all types of travelers — be it couples, families or groups of friends — offering spaces that allow for both connection and rest. Each suite has been designed to create the perfect balance between social interaction and privacy, ensuring a unique residential experience.

Joy & Wellness®

Integral well-being in every stay, the newly renovated Joy & Wellness® program offers guests at The Fives Hotels & Residences® a comprehensive approach to well-being, inspired by the rich cultural heritage of the Riviera Maya. This program not only advocates for physical rejuvenation but also integrates practices that balance mind, body and spirit.

As part of our program enhancements, we’re excited to introduce wellness packages ranging from one to five days, all coordinated through our spa. Each package offers a personalized experience tailored to your unique needs and preferences, ensuring a rejuvenating and transformative stay. Our spas will offer exclusive treatments inspired by ancestral traditions, such as herbal body wraps.

  Photo courtesy of The Fives Hotels & Residences®  

Additionally, there will be a strong focus on healthy nutrition, making available to guests restaurants like Lizzards, where they can find menus with plant-based, gluten-free and low-calorie options, and interactive cooking workshops where they will learn to prepare nutritious, balanced and mindful meals. Visitors staying with us will be able to enjoy personalized treatments that adapt to their individual needs, creating an All-Senses Inclusive® experience designed to activate and harmonize the five senses. With a combination of modern techniques and traditional elements of local culture, Joy & Wellness® seeks to offer a comprehensive transformation, whether through physical vitality sessions, mental relaxation or emotional balance.


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