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Trying to decide how to market is hard. We need to craft content that not only informs but also converts interest into bookings. The foundation of all marketing is the client. The way to stand out is to focus on the client’s experience and market from that perspective.

Step Into Their Shoes

How do we do this? By stepping into your ideal client’s shoes you can focus on topics that resonate with them; this is the importance of specializing. Your content stands out because they connect with it.

Families often face specific challenges, such as selecting child-friendly accommodations or planning activities that cater to all age groups. By addressing these concerns directly in your content, you position yourself as a trusted advisor. For instance, offering tips on choosing the right type of stroller for a Disney World trip or providing insights into family-friendly resorts can answer common questions. Make their challenges the focus of your content.

Prompt ChatGPT for some ideas. You can ask “What keeps families from booking a cruise?” or “What questions do parents of young children have about going to Disney World?” These prompts can give you topic ideas that relate to questions your ideal client has.

Focus on Relationships

Families are often overwhelmed by the vast amount of information available online. By focusing on relationship-building on social media, rather than direct sales, you can establish trust and credibility. Sharing practical information, such as packing tips for family vacations or advice on attending events like Mickey's Not-So-Scary Halloween Party, can attract followers and demonstrate your commitment to helping families create unforgettable experiences.

Use Milestones as Inspiration for Multigenerational Travel

Think about celebrations. Families celebrating significant milestones, such as anniversaries or reunions, are eager to book vacations that offer a chance to celebrate together somewhere different. Tailor your content to highlight the benefits of all-inclusive resorts or unique family-friendly destinations, ultimately guiding families towards making informed decisions about group trips.

By concentrating on clients’ specific needs and concerns, we can build trust and position ourselves as valuable resources. This approach not only enhances social media engagement but also leads to successful conversions, ensuring that families choose you as their go-to travel advisor for their next adventure.


About the Author

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With a combination of 10 years’ experience in the industry and her background as a teacher, Dana takes sales and marketing strategy and break it down into doable steps that any agent can use in their business through training programs at Guts Grit Goals and her free weekly classes in her agents-only Facebook group: Sales and Marketing Tips for Travel Agents.


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